Questions About Partnering with Honor
Still have questions? We are always here to answer your questions in person, by phone, email and chat.
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Honor Cremations’ offices are conveniently located in the South Bay city of San Jose, the East Bay city of Walnut Creek, and the SF Peninsula City of Burlingame. We regularly care for client-families located in Santa Clara, San Mateo, Santa Cruz, Alameda, Contra Costa, San Francisco and Stanislaus Counties. We are able to perform transportation from any California county for an additional cost.
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We believe that every client-family inherently deserves instant, meaningful communication with their cremation provider. Our compassionate team of professionals is available by phone, chat and email 24-hours-a-day and we provide regular updates to client-families. We are also available for in-person appointments at any of our offices.
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Honor is made up of a local team of compassionate professionals who put the entire experience of each client-family first. Choosing Honor Cremations will be an entirely different experience from other cremation and funeral providers. Families can make arrangements online, in person, or by phone and email. We have served hundreds of client-families who value exceptional care, transparency, choice and communication and many have left positive feedback online here.
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In many instances, yes. Every circumstance is unique and we encourage you to message the Honor Team for personal assistance.
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Honor Cremations makes planning ahead for yourself or a loved-one simple and affordable. Our options are flexible to each family’s circumstances and wishes. Give our caring team of professionals a call or reach out any time of day by email or chat.
Questions About Cremation
Still have questions? We are always here to answer your questions in person, by phone, email and chat.
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Should your loved-one pass away, your first step is to contact the appropriate authorities. If your loved-one passes at home while under the care of an in-home healthcare provider or hospice organization, they should be contacted right away. If your loved-one passes at home unexpectedly or not while under the care of in-home healthcare or a hospice organization, 9-1-1 should be contacted. If your loved-one passes away anywhere unexpectedly, 9-1-1 should be contacted. Once the hospital, paramedics, first responders, or other local authority confirms your loved-one’s passing, they will direct you to contact Honor Cremations.
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Cremation is a meaningful and honorable option practiced by nearly every culture in some manner. Simply put, cremation is the process in which heat is used to reduce the body of a person who died to ashes that are then placed in an urn for final placement, or disposition. Cremation provides many options for client-families, including keeping their loved-one’s urn at home, placing their urn in a cemetery, and scattering their ashes at sea or someplace special.
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A direct, or simple, cremation takes place when a client-family determines to hold a cremation without a prior ceremony, viewing or visitation. This means there is no extensive or invasive preparation such as embalming required. Direct cremation creates the opportunity for a family to plan a meaningful memorial service or celebration of life, with or without the loved-one‘s urn present. A direct cremation with Honor Cremations includes the transportation from the place of passing, filing all required documents with the city, county and state, holding the body in a climate controlled environment until the cremation is scheduled, transportation to and from the crematory, the cremation itself and a simple urn. Client-families have the option of selecting from multiple urns and their preferred form of final disposition.
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Water cremation is a gentle alternative to traditional cremation that uses water, temperature, and natural alkalinity to accelerate the process of returning the body to its natural elements. Also known as Alkaline Hydrolysis, Aquamation, Resomation, Bio-Cremation, or Flameless Cremation, it uses significantly less energy than flame-based cremation and has a lower environmental impact. Families receive their loved one's cremated remains in much the same way as with traditional cremation.
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Selecting the right funeral home or cremation provider looks different for every family. We recommend selecting a cremation provider whose values, offerings and approach to customer care align with your family’s needs. While doing research online, you might consider narrowing your options by reading a few recent reviews on Yelp or Google in addition to visiting a cremation provider’s website. We then find that a phone call to two or three local establishments can help a family determine which will be the right fit. You may consider preparing a list of five questions for each and comparing before making a decision.
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When someone passes away, they are brought into Honor’s care at 1826 Stone Avenue, San Jose, CA 95125. They are held in a secure, controlled environment until the cremation is scheduled. Then, they are transported with care to our cremation partner in the East Bay city of Fremont.
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In many instances, Honor can allow for client-families to be present at the crematory to witness their loved one’s cremation. Witnessed cremations are scheduled in advance and at your convenience. This service is available for an additional cost based on the crematory’s charges. Please reach out to the Honor Team if you have additional questions or are interested in witnessing your loved-one’s cremation.
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Honor Cremations can cooridnate an identification viewing, simple viewing or a private family viewing before the cremation takes place for an additional cost. The Honor Team will work with you to determine a convenient date and time for the funeral service or private viewing.
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Honor Cremations does not charge for removing pacemakers prior to cremation.
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Honor Cremations follows a careful identification process starting the moment the body of the person who passed is brought into our care. Each cremation takes place privately with identification verification being completed both before and after the cremation.
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Honor is made up of highly compassionate, professional team members who are carefully trained, certified and licensed for their roles. Additionally, Honor Cremations upholds expectations set by the Federal Trade Commission and California Department of Consumer Affairs (Cemetery and Funeral Bureau). Ultimately, our expectation is that each process is carried out as if the next-of-kin were present for each step.
Questions About the Process
Still have questions? We are always here to answer your questions in person, by phone, email and chat.
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‘Next-of-Kin’ refers to the one(s) having closest relationship by law to the person who passed away; they have the authority to make decisions about cremation and disposition. In California, the Durable Power of Attorney for Healthcare is the legal next-of-kin, followed by the surviving spouse. If a decedent has neither a Durable Power of Attorney for Healthcare nor a surviving spouse, the majority of the surviving adult children assume next-of-kinship. If there are no surviving adult children, the surviving parents assume next-of-kinship, followed by the majority of surviving siblings and then surviving grandchildren.
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In instances like these, Honor Cremations asks that all legal next-of-kin agree on the arrangements being planned and sign the same documents authorizing the cremation.
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While Honor Cremations is required to file a death certificate with the local Registrar or Health Department, client-families are not required to purchase a certified copy of the death certificate. We encourage client-families to consider purchasing at least one death certificate for their records, even if there are no known financial institutions, insurance companies or other entities that require a death certificate.
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Most client-families order between five and ten death certificates and then order additional copies through the county as needed. Death certificates are primarily used to handle a decedent‘s financial affairs, which means that each client-family should consider the extent of accounts and financial assets which must be addressed when placing their order.
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Once the Honor Team completes the filing of the death certificate, death certificates are ordered from the appropriate county. Once they are received in the Honor Office, client-families may pick them up in person or Honor will mail them by Priority Mail. Each county processes death certificate requests differently, and a conservative estimate for processing is two-to-four weeks from the date someone passes away.
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Certified death certificates are often required as follows: life insurance and health insurance companies, stock certificates, bonds, Treasury bills, certificates of deposit and money market accounts, 401ks, retirement plans, IRAs and pensions, Military benefits, bank accounts, credit card companies, rental storage, Title transfer of ownership of real estate and all motor vehicles, burial and funeral insurance, Federal and State tax returns.
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Client-families have the option to receive the certified death certificates from Honor’s offices or by Priority Mail with the United States Postal Service. Tracking information can be provided in instances of mailing.
Still have questions? We are always here to answer your questions in person, by phone, email and chat.
Questions About Logistics
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Honor Cremations does not require an appointment to make cremation or burial arrangements. You should feel free to call, chat or email our compassionate team of professionals anytime with questions. When you are ready to begin moving forward with Honor Cremations’ services, you may reach out or begin planning online.
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Additional costs related to a person’s size are only added when someone has a weight of over 350lbs.
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Honor Cremations charges a flat fee for transportation performed within the seven immediate Bay Area counties: Alameda, Contra Costa, San Francisco, San Mateo, Santa Clara, Santa Cruz, and Stanislaus. For California counties outside the immediate Bay Area, additional transportation costs are calculated based on the distance from Honor Cremations. These costs are outlined in detail on our services and pricing page.
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Honor offers several urn options that can be found in the online planning portal. If a family would like to purchase an urn from another source, we recommend having it shipped directly to Honor Cremations at 586 N First Street, Suite 101, San Jose, CA 95512. Our team will carefully place the ashes of your loved-one into the provided urn before returning to your family.
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Yes, families can order more than one urn and a separate permit for disposition will be provided by Honor Cremations. If you wish to purchase an urn from an outside party, it can be shipped to Honor Cremations and our team can handle the separating of the ashes.
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Yes, our team offers a wide range of options for keepsake urns. Our team can then assist with the separating of the ashes into the keepsakes at no additional cost.
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Honor Cremations accepts Visa, Mastercard, Discover and American Express payments through secure online payment. We also accept payment by Zelle, cash or check. In some instances, life insurance policies can be used to pay for cremation services.
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Payment is expected to be completed before services are provided by our team, with the exception of bringing a loved-one into our care.
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Yes. Honor works with Affirm to provide zero-interest payment options for families who qualify.